Amazon Tops Holiday E-Tail Satisfaction List Again

According to ForeSee’s annual Holiday E-Retail Satisfaction Index, Amazon gets a score of 88, allowing it to keep the top spot for the eighth year in a row - largely, says Foresee, because of the company's enormous range of products. Meantime, Apple slid to a four year low score of 80 and ForSee suggests that for every 1 point drop, a 14 percent drop in web revenues can occur - so these are important numbers.


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